PROBLEMS WITH YOUR PROGRAMME? 

The first thing that you need to do if you are experiencing any kind of academic problem is keep a log of what is happening to you, especially if you feel that you are being harassed or discriminated in any way.With respect to Academic problems, it is important to seek advice or guidance as soon as possible as the University regulations are very strict on the procedure for dealing with such circumstances.

It is important to bare in mind that most procedures have rigid rules and the University expects students to let them know of any problems they are having at the time they are occuring.University Policy and Procedure is constantly updated and changing in order to serve the needs of students and staff. Therefore students are expected to take control of their own welfare issues and keep themselves informed and updated. The website usually has the most up-to-date information and if you are in any doubt seek advice immediately.

Sources of Advice & Support

There are a number of departments and individuals whom you can turn to for advice, support and information within the University and the Students Union

Support in your School

• Student  Reps
• Quality Assurance Officer
• School Office
• Personal Tutor
• Departmental Head
• Director of Learning & Quality

Support in your Students' Union

• School Reps
• Students' Representative Council Officers
• SUUG President
• SUUG VP Education
• SUUG Advice & Information Service

Support in your Student Centre

• Counselling
• Mentoring
• Diversity Officer
• International Student Adviser
• Front of House Staff