Mansion Student

Advice & Welfare

Students' Union Advice ServiceSUUG Advice & Welfare

E-mail : suugadvice@gre.ac.uk

Telephone:  020 8331 8267

Students studying at the Medway campus should contact the Universities at Medway Students' Association (UMSA) on 01634 888 855.

The Students' Union Advice Service provides free, independent, and confidential advice to students of the University of Greenwich. We actively challenge discrimination on the grounds of gender, race, religion, disability and sexual orientation. Our Service Standards explain what students can expect from the service and what the service expects from student members. Click here to view the Service Standards.

How can we help?

We can advise on a wide range of issues including:

Academic
Appeals, complaints, academic offences, extenuating circumstances, disciplinary procedures

Housing
Tenancy agreements, deposits, disrepair, disputes

Money
Student finance, tuition fees, Access to Learning Fund, budgeting, debt, benefits

Health and Wellbeing
Health, family, personal safety

Other issues
 

Sometimes we may need to refer you elsewhere

If we cannot help you with your issue, we will usually be able to refer you to an agency that can. Please remember:
 - we cannot arrange emergency housing
 - it is illegal for us to give any immigration or visa advice. Please contact the University of Greenwich, International Student Advice Service (ISAS) (www2.gre.ac.uk/students/international)

Drop in sessions (term time only)

Click here to download our Drop in poster (PDF)
 

  Greenwich Avery Hill
Monday 10.30am - 1pm  
Tuesday 1pm - 3pm  
Wednesday   10am - 12.30pm
(Appointments only)

1pm - 3pm
Thursday 10am - 12.30pm
(Appointments only)

1pm - 3pm
 
Friday   10.30am - 1pm

Appointments can be made following a visit to a drop in session, telephone consultation or e-mail. Drop in times are subject to change over the vacation periods.

Advisers

Matthew Ventrella
Academic & Welfare Adviser

Jason King
Academic & Welfare Adviser (part-time)

Kimberley Fisher
Academic and Welfare Adviser (part-time)