Advice Service

The SU Advice Service provides free, independent and confidential advice and assistance on academic, legal, and practical problems. No problem is too big or too small for us, but getting advice might help make it more manageable for you.

We can advise on a wide range of issues including:

- Academic : Appeals, Complaints, Academic offences, Extenuating circumstances, Disciplinary procedures
- Housing : Tenancy agreements, Eviction, Disrepair, Disputes, Deposits
- Health & Wellbeing : Health, Family, Personal safety
- Money : Student finance, Tuition fees, Access to Learning Fund (ALF), Budgeting, Debt, Benefits
- Other Issues : Anti-social behaviour, Bullying and Harassment, Disability rights.


Drop-in sessions


Advice drop-in Sessions


Drop-in sessions are held at the Cooper Building at Greenwich and SU Building Southwood Site at Avery Hill. The open times shown in the following table are term-time only.


Tuesday 1:00pm - 3:00pm  
Wednesday   1:00pm - 3:00pm
Thursday 1:00pm - 3:00pm  
Friday   10:30am - 1:00pm


We're open during the holidays - make an appointment!

Appointments: 020 8331 8267 or

We aim to respond to phone messages and emails within two working days.


Advice Handbook


We have put the answers to your most commonly asked queries together here. Your solution might be there, so do check it out before you book a drop-in session.


Advice Handbook